Terms and Conditions

All our customers are advised to go through our terms and conditions before they opt for our adventure trips or order products from us.

Outdoor Trips

Prices

Please note that the prices listed for adventure trips include transport by non air-conditioned vehicles unless mentioned otherwise, basic meals, the trek to the mentioned location and instructor charges.

The prices do not cover costs for extra meals, phone calls, aerated / non-aerated drinks, snacks you may order, travel insurance and all other personal expenses. Costs that may have to be incurred due to unforeseen or adverse weather conditions are not covered.

Foreign Currency Payments : Our prices are based on the costs and exchange rates prevailing at the time of publishing the trip on our website. Subsequent changes in the costs or exchange rates may result in correspondingly higher charges. The prices listed are denominated in Indian Rupees. NRIs or foreigners may have to pay more, if applicable.

Full charges are applicable for children above 12 years of age.

Payment Terms

You can pay by cash (Indian Rupees), cheque or make an electronic fund transfer. In case of cheque payments, receipt is acknowledged only after payment realization. All payments must be made in favor of Rohan Shah.

For weekend trips, the “Cheques deposits” & “Net transfers” should be done by Wednesday so that the same gets cleared latest by Friday or by Saturday. It is also advisable that you make the payment for longer trips about twenty days in advance as such trips require more organization of various things at our end & this will also ensure smooth transactions.

Physical Fitness and Medical Costs

Outdoor trips can be challenging. It is advisable that you visit your physician and seek advice in case you suffer from any illness. The Nomadic Quest is not responsible for medical costs other than basic first aid and transportation costs to the nearest hospital or doctor from the site in question.

Cancellation Terms

You can submit your cancellation online by sending us an email.

If you make cancellations 30 days prior to the departure date you get a 50% refund on the payment made.

If you make cancellations 15 to 29 days prior to the departure date you get a 25% refund on the payment made.

Cancellations made less than 15 days prior to the departure date are not eligible for a refund.

Tips for the Outdoors

We will try to stick to the itinerary mentioned in the trip schedule but it may change due to unforeseen conditions that prove to be beyond our control.

“The Nomadic Quest” reserves the right to cancel a trip in case there is a shortfall in the minimum number of participants required. In such an event, people who have signed-up and made a payment are entitled to a complete refund.

Copyrights & Trademarks

All registered product names and trademarks are the sole property of “The Nomadic Quest” or are the sole property of their respective companies. Except as expressly granted in this section (or to you specifically in writing), neither “The Nomadic Quest”, nor any of its suppliers, agents, associates or representatives grant any express or implied right to anyone for any patents, copyrights, trademarks or trade secret information.

Confidential Information

Certain areas on the website may contain confidential information pertaining to “The Nomadic Quest”. A valid username and password will be required to access such information. Unauthorized use or disclosure of confidential information on the website will be treated as a violation of the rights of “The Nomadic Quest” and is strictly prohibited.

In case you communicate any information to “The Nomadic Quest”, it will be presumed that such information is not confidential, unless you specifically make a remark regards its confidentiality.

Please note that any use of information on the website by you, shall be at your own risk. Though “The Nomadic Quest” takes due care to ensure that the information on its website is accurate, it does not guarantee that the information will always be correct. “The Nomadic Quest” will also not guarantee 100 % safety while accessing the site due to possibility of hazards of internet affecting the same.

Outdoor Gear

We deliver outdoor gear after payment receipt, in three working days for orders from Mumbai and five working days for orders outside Mumbai.

“The Nomadic Quest” website offers a detailed description of exciting outdoor gear. While “The Nomadic Quest” endeavors to ensure accurate description and presentation of the products sold through the website. Despite all precautions taken by “The Nomadic Quest” for accuracy and exactness, there may be some inadvertent errors, and “The Nomadic Quest” may not under any circumstances be held liable should such errors arise.

Payment Terms

You can pay by cash (Indian Rupees), cheque or make an electronic fund transfer. In case of cheque payments, receipt is acknowledged only after payment realization. All payments must be made in favor of Rohan Shah.

Warranties & Other Conditions

As a customer you agree to undertake to take all the necessary measures to preserve products you have ordered in good condition.

Warranty : Most of the products sold by “The Nomadic Quest” are covered by a contractual one year warranty unless otherwise specified on the product or its packaging or by “The Nomadic Quest” at the time of sale. However, this warranty shall not apply in the case of natural wear and tear of the product, damage caused by negligent use of the product, or by use in a manner for which the product was not intended.

Defective Products : “The Nomadic Quest” proposes an after sales service to cover your purchase. In the event a product is defective, “The Nomadic Quest” will replace it after a due diligence regards the veracity of the claim.

Transfer of Title: “The Nomadic Quest” bears the responsibility of delivering the products you have ordered to the specified delivery address. Shipments start after we acknowledge payment receipt to you via email. The title of the products you have ordered shall vest with you post-delivery.

Postal Address : We urge you to submit your complete postal address, your pin code and contact information. In the event you submit an incomplete address or reside in a very remote place, we may need to contact you via email for more information / an alternate delivery address. Delivery may be impacted in such circumstances.

Search
Subscribe For Updates
Name*
Email ID*
Contact No.
Comment